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Open Position

Personal Lines Representative/Receptionist

Personal Lines Department in Property & Casualty Division

As of May 22, 2024

  • Serves visitors by greeting, welcoming, directing and announcing them appropriately in a professional and friendly manner

  • Hands out employee applications​

  • Gathers personal and insurance information

  • Assists and issue customers their prepared insurance documents and refund checks

  • Receives daily mail/deliveries/couriers and distributes them to proper department for handling

  • Makes sure customer waiting area is kept neat and professional in appearance

  • Performs other clerical receptionist duties such as filing, photocopying, scanning, faxing etc.

  • Occasionally assists processing department to prepare customer or bank copies of the renewal policies

  • Handles and Controls transmission or Payroll forms to perspective agencies and ACH forms to accounting department

  • Handles all return mail and assist to update customers’ records in system

  • Occasionally assigned to back up operator

  • Any other job related duties as assigned by supervisor

Position Requirements

  • High School graduate/equivalent GED

  • Reliable and dependable

  • Must have excellent communication skills in verbal and written form

  • Experience with Microsoft Office (ex: Outlook Express, Microsoft Word/Excel)

  • Experience with operating Xerox machine (ex: Copy, Fax and Scan)

  • Basic computer and typing skills

  • Must be punctual at all times and able to work flexible working hours

How to Apply

1.) Complete the CIU Application For Employment form.  Download Here

2.) Complete the Self-Identification form. Download Here

3.) In addition to emailing your resume and both, CIU Application for Employment and Self-Identification Forms to, you may submit the documents to CIU Corporate Office, Attn: HR Department


Mail to:  P.O. Box CI, Hagatna, GU 96932

Drop-off location address: 115 Chalan Santo Papa, Hagatna, GU 96910

Calvo’s Insurance Underwriters, Inc. is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, gender expression, religion, race, color, ancestry, national origin, disability, veteran’s status, citizenship or any other classification protected under Guam and federal law.

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