top of page
Image by Luca Bravo
Open Position

Commercial Lines Representative (Guam)

Commercial Lines Department in Property and Casualty Division


As of December 12, 2023

  • Processing commercial business policies and endorsements

  • Performing all aspects of personal lines underwriting

  • Assisting walk-in customers with insurance needs and providing quotations

  • Answering telephone inquiries regarding all lines of insurance

  • Communicating with brokers and/or agents

  • Conducting renewal reviews of policies to update account information and identifying new exposures

  • Determining rates and premium for all lines of insurance with exception of those requiring management or AIG referral

  • Preparing insurance proposals for prospective clients

  • Effectively closing sales and completing account work

  • Processing commercial policies (new and renewal) including special coverage and marine​

  • Completing all required Insurance Company forms such as Coverage Summary, Casualty Summary Sheet, Excess Liability Summary Sheet and Automobile Summary Sheet to evaluate risk for new and renewing clients

  • Reviewing files for loss history and providing loss runs

  • Researching competitive products to identify strengths and weaknesses

  • Educating customers on product features, benefits and cost savings

  • Issuing certificates and binders such as Automobile Insurance Certificates and Certificates of Insurance

  • Maintaining consistent contact with all major accounts

  • Scheduling survey of risks with company appraisers and accompanying them if necessary

  • Attending staff meetings regularly to reinforce goals and update procedures and improving operation

  • Performing clerical duties such as faxing, filing, typing documents

  • Handling Workers Compensation adjustments and communicating with Department of Labor

  • Assisting in collection of accounts

  • Backing up Telephone Operator/Receptionist when necessary

  • Maintaining files

  • Any other job related duties as assigned by supervisor


  • High School graduate or equivalent required

  • Two years in auto and home insurance experience preferred

  • Must have excellent communication skills in verbal and written form

  • Experience with Microsoft Office (ex: Outlook Express, Microsoft Word/Excel)

  • Experience with operating Xerox machine (ex: Copy, Fax and Scan)

How to Apply

1.) Complete the CIU Application For Employment form.  Download Here

2.) Complete the Self-Identification form. Download Here

3.) In addition to emailing your resume and both, CIU Application for Employment and Self-Identification Forms to, you may submit the documents to CIU Corporate Office, Attn: HR Department


Mail to:  P.O. Box CI, Hagatna, GU 96932

Drop-off location address: 115 Chalan Santo Papa, Hagatna, GU 96910

Calvo’s Insurance Underwriters, Inc. is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, gender expression, religion, race, color, ancestry, national origin, disability, veteran’s status, citizenship or any other classification protected under Guam and federal law.

bottom of page