Image by krakenimages
Open Positions

Provider Relations Manager

Provider Relations Department in Life and Health Division


As of August 31st, 2022

  • Responsible for supervising the Provider Relations staff and for developing and maintaining policies and procedures directly related to the Provider Relations department

  • Problem solving of provider issues, health plan issues, and billing issues as they relate to health plan submissions

  • Creates, manages, and communicates reference guides, standard work, and policies and procedures directly related to Provider Relations staff.

  • Responsible for overseeing the Provider Relations staff in maintaining strong relationships with network providers and providing ongoing education with a high level of customer service in a timely manner

  • Oversees and maintains network internet sites, Contracts, Provider Manuals, communication pieces, directories and provider satisfaction surveys

  • Any other job related duties as assigned by supervisor


  • Bachelor’s Degree in a related field or equivalent work experience preferably in healthcare or health insurance industry

  • 3 years of experience in supervisory or managerial role preferred

  • Demonstrated skills in staff management, project management and contract negotiation

  • Ability to interact effectively with a diverse group of staff, executives and providers

  • Ability to work independently and manage multiple tasks with high level focus on detail and quality

  • Proficient computer skills including MS Office (Word, PowerPoint, Excel, Outlook) required

  • May require some travel using personal car.  Gas allowance is provided.

How to Apply

1.) Complete the CIU Application For Employment form.  Download Here

2.) Complete the Self-Identification form. Download Here

3.) In addition to emailing your resume and both, CIU Application for Employment and Self-Identification Forms to, you may submit the documents to CIU Corporate Office, Attn: HR Department


Mail to:  P.O. Box CI, Hagatna, GU 96932

Drop-off location address: 115 Chalan Santo Papa, Hagatna, GU 96910

Calvo’s Insurance Underwriters, Inc. is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, gender expression, religion, race, color, ancestry, national origin, disability, veteran’s status, citizenship or any other classification protected under Guam and federal law.